Office 365 Support Service

 

Our Office 365 Support Service offers customers an all-in-one, cost-effective way to both procure licences and provide day-to-day support to end users, keeping them productive.

Core Service features include:

  • New account setup

  • License allocation

  • User Mailbox setup/deletion

  • Mailbox permission changes (e.g. delegations)

  • Shared Mailbox creation/deletion

  • Shared Mailbox permissions management

  • Mailbox email (SMTP) alias management

  • End User on-boarding and walkthrough

  • End User technical support

Optional Add-On's:

  • Office 365 Security audits

  • Office 365 Compliance audits

  • Email audit trail/message tracking

  • Multi-factor Authentication management

  • Office 365 Backup

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