Primary Logo Large (72dpi) (1).png

IT Managed Services done differently...

Onboarding

 

   One-off exercise to:

  • Get to know your business

  • Understand your service priorities

  • Audit and review your IT environment

  • Ascertain your current security posture

Service Delivery and Management

   

   UK-based Service Desk

   Available 9am-5:30pm Mon-Fri, excluding bank holidays

   Single point of contact for all IT related issues

   Obtain support via email or telephone

   Nominated Lead Engineer

   Named Service Account Manager

 
 

Operational Support

 

✔   1st, 2nd and 3rd Line Remote Support

✔   End User Support for:

  • Windows Desktop

  • Office 365

✔   Infrastructure and Networking Support for:

  • Windows Servers

  • Firewalls and Access Points

✔   End User Remote Device Takeover

✔   General advice and guidance

 

Proactive Monitoring and Management

 

✔   Windows Server Alerting and Performance Management

✔   Windows Endpoint Device Management

✔   Backup Monitoring

✔   Capacity Management

✔   Hardware Asset Management

 

Provisioning

✔   User Account Creation / Deprovisioning

✔   User Onboarding / Offboarding

✔   Windows Desktop Device Provisioning (Standard Build)

✔   Cloud Network Device Provisioning

✔   Cloud Server Provisioning

 

Sustainability

 

✔   Sustainable Supply Chain Hardware  Procurement*

✔   Carbon Emission Tracking for Microsoft Cloud Solutions (including Office 365):

  • Emissions recording and reporting

  • Emissions reduction recommendations

✔   Ethical Hardware Recycling and Repurposing

✔   Provision of Evidence-based Sustainability Material for Company-wide Use

   Sustainability Advice, Guidance and Support

           *Equipment costs are additional

 

Security

 

   Access Management

   Critical Microsoft Patch Management:

  • Windows Desktops

  • Windows Servers

   Identity Governance and Conditional Access

✔   Vulnerability Monitoring and Management

Customer Care

 

✔   Monthly Service Reporting:

  • Support Analysis

  • Performance against SLAs

  • Sustainability Posture

  • Security Posture

✔   Quarterly Service Reviews

✔   Complimentary Annual Technical Roadmap Workshop

 
 
WIne Turbines

Service Add-ons​

  • Extended Support Hours (8am–6pm or 24x7)

  • Cloud and Software Licencing Procurement (qualifies you for a 5% reduction in IT Managed Service costs)  

  • Backup:

    • Server Infrastructure

    • Office 365

  • Disaster Recovery

  • Quarterly Penetration Testing

 

Sustainable IT Consultation

Please complete the form below with details of your enquiry and we'll be in touch shortly. Alternatively, for a lightning fast response, please use our live chat bot.

arrow&v

Thanks for submitting!

Want to know about our other Services?

Our portfolio of Service offerings is growing all the time. To learn more about our Cyber Essentials Accreditation Support  Service or any of our other Parallel Services, click the button below.

Venture 1 Consutling Primairy Colours Logo