Microsoft 365
Support 

Our Microsoft 365 and Office 365 Support Services offers customers an all-in-one, cost-effective way to both procure licences and provide day-to-day support to end users, keeping them productive.

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Core Service features include:

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• New account setup

• Licence allocation

• User Mailbox setup/deletion

• Mailbox permission changes (e.g. delegations)

• Shared Mailbox creation/deletion

• Shared Mailbox permissions management

• Mailbox email (SMTP) alias management

• End User on-boarding and walkthrough

• End User technical support
   

Optional Add-On's:

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• Microsoft 365 & Office 365 Security audits

• Microsoft 365 & Office 365 Compliance audits

• Email audit trail/message tracking

• Multi-factor Authentication management

• Microsoft 365 & Office 365 Backup