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Public Transport Operator
Protecting Sensitive Data & Mitigating Insider Risk with Microsoft Purview

How a transport operator gained visibility, control & security across Microsoft 365 with Microsoft Purview

Full Data Visibility

Regulatory Compliance Ensured

Operational Efficiency Gained

The Customer

Public Transport Operator

Client:

Large - Enterprise

Size:

United Kingdom

Georgraphy:

Image by Sheila C
The Challenge

Following a large Microsoft 365 (Greenfield) Infrastructure transformation project, The customer needed to strengthen data protection and reduce insider risk across their Microsoft 365 environment. 


Key challenges included:

  • Maintaining and deleting data in line with regulatory and operational requirements.

  • Protecting sensitive information across Microsoft 365 workloads from accidental or malicious exposure.

  • Classifying and securing data according to sensitivity and location.

  • Detecting and responding to insider threats or malicious activity by legitimate users.

Key Activities

  • Configure Microsoft Purview Retention Policies

  • Implement Baseline Purview Sensitivity Labels

  • Setup Microsoft Purview DLP Policies

  • Configure Baseline Microsoft Purview IRM Policies

Technologies

  • Microsoft Purview (Information Protection, Data Loss Protection, Insider Risk Management)

  • Microsoft 365 Workloads

The Solution

Venture 1 implemented a structured Microsoft Purview framework to protect sensitive data and reduce insider risk across the customers Microsoft 365 environment. The approach included:


  • Data Lifecycle Management: Configured retention policies to maintain or delete data based on client requirements, ensuring regulatory compliance.


  • Data Classification & Protection: Applied baseline sensitivity labels and Purview Information Protection policies to categorise and secure sensitive data across workloads.


  • Data Loss Prevention: Deployed DLP policies to prevent sensitive data from leaving the Microsoft 365 ecosystem, mitigating accidental or malicious exposure.


  • Insider Risk Management: Configured baseline IRM policies to detect and respond to suspicious activity by legitimate users, helping to reduce potential insider threats.


The solution delivered end-to-end data protection, policy enforcement, and proactive monitoring, while providing the IT and compliance teams with clear guidance and controls.

Benefits & Results Derived


  • Enhanced Data Protection: Sensitive information is classified, secured, and monitored across Microsoft 365 workloads, aligned with business and regulatory requirements.


  • Reduced Insider Risk: Baseline Insider Risk Management policies support early detection and response to malicious or anomalous activity by legitimate users.


  • Regulatory Compliance: Data lifecycle and retention policies maintain or delete information according to client requirements, ensuring governance alignment.


  • Operational Clarity: Standardised policies provide IT and compliance teams with actionable controls, consistency, and confidence in managing data security.


  • Proactive Policy Enforcement: Retention, sensitivity, and DLP policies enable ongoing protection and monitoring of sensitive data across Microsoft 365 workloads.


  • Sustained Risk Oversight: Configured IRM policies facilitate continuous identification and management of potential insider threats.


  • Confident IT & Compliance Collaboration: Unified policy application strengthens collaboration and assurance across teams responsible for data protection and security posture.

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